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Hardware engineer Qatar (14881874968e)
Job Description Country : QatarDescription : VINIRMA Consulting is currently looking for Sr. IT Service Desk Engineer for one of its clients which is a Business Consulting, IT Solutions and Services Company in Qatar with the following and terms and conditions.Professional experience:·Minimum 6 years’ experience in managing critical Microsoft environmentWorking knowledge of IT Service Desk operations & SCCM administration.Working knowledge of event, incident & problem management processes and tools.Familiar with working on Windows operating systems environment and a keen interest in networking.Must be able to demonstrate a customer first approach to supportThe ability to liaise and communicate confidently and professionally with customer representatives at all levels.Natural aptitude for trouble shooting & problem solving.Have solid experience in a helpdesk or technical support environment.Highly organized and able to work on own initiative to complete the range of tasks required.· ·Professional Skills:·• Microsoft System Center Configuration Manager with the latest branch version• Professional Certifications.• Strong organizational skills• Team Player, project and time managemenot skills• Problem solving skills• Analytical thinking• Professional behavior ·Behavioral Skills·• Excellent communication skills• Effective teamwork• Positive attitude and personal motivation·Soft Skills Required:·• Ability to work under pressure, multitask and adapt quickly to changing priorities• Ability to collaborate and communicate effectively• Banking knowledge preferred• Technical leadership, team leadership and mentoring experience a plus• Strong in-person and written customer communication skills• Ability to work independently and be self-motivated• Ability to work effectively in a team environment• Ability to work independently and be self-motivated• Critical creative thinking & creative problem solving• Team collaboration• Working with business & technical stakeholder• Ability to work effectively in a team environment