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Job Details Saudi Arabia

Fircosoft Application Engineer job with a Bank in KSA (Riyadh) (cb9e3659bf15)

Architecture and Engineering




Riyadh, Egypt

Job Title: FIRCO Application Support engineer Job Location: KSA (Riyadh)Job Specification: 7 to 10 years Working experience in Payment and Customer Screening (Firco Continuity, Firco trust, FSK and Firco Utilities) 5 years Banking domain experience Knowledge of WebSphere/Unix/Oracle/SQL query and IBM MQ Vendor Coordination, JIRA, Service Management/Change Management tool experience System monitoring including log / error checking and trouble shooting Providing Solution on incident / Service Request tickets received Raise Problem Tickets & take necessary actions till closure. Liaise with vendors for problem tickets & resolve issues Advanced reasoning; excellent verbal written and presentation skills. Strong abilities in analytical thinking problem solving research time management and verbal and written communication. Ability to liaise between the business and technology teams strong collaboration and relationship management skills Follows agreed support SLA and severity management. Strong experience in understanding design of system / solution. Maintain and Manage/co-ordinate the FIRCO server maintenance, support various infra teams on server patching, maintenance activities etc.