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Job Details Kuwait

Principle Service Engineer (Power Transformer) (22e428008348)

Architecture and Engineering





Hitachi ABB Power Grids is a pioneering technology leader that is helping to increase access to affordable, reliable, sustainable and modern energy for all. We help to power your home, keep the factories running, and our hospitals and schools open. Come as you are and prepare to get better as you learn from others. Bring your passion, bring your energy, and plug into a team that appreciates a simple truth: Diversity + Collaboration = Great InnovationYou as a Principle Service Engineer (Power Transformer) will be part of Hitachi ABB Power Grids business based in Kuwait. You will be acting as service lead in high complex service work and trouble shooting and ensure delivery according to work instructions and in accordance with Hitachi ABB Power Grids standard processes, quality standards and safety guidelines. Delivering outstanding customer service to earn customer loyalty.Your responsibilitiesService delivery: Performing high complex Service tasks like repair, overhaul on different equipment and systems. Guiding the resolution of complex trouble shooting incidents. Actively works to develop innovative solutions.Customer approach: Contributing to higher customer satisfaction by ensuring high complex Service work according to customer expectations. Interacting with customer to provide customized solutions. Creating and maintaining excellent relationship with customers and molds their needs. Creating new sales opportunities and taking influence in convincing the client for the complete service portfolio.Technical leadership and development: Assuming lead role in developing function within one’s area and Facilitating best practice sharing. Giving feedbacks to the organization to apply lessons learned process. Assisting actively new service product development.Documentation and reports: Leading the effort to document the implicit service knowledge in a knowledge management system.Troubleshooting: Proactively identifying potential equipment failures and suggests proactive corrective and systemic actions. Troubleshooting high complex equipment failure and makes recommendations and systems to avoid repeating the problem in the future.Operational excellence: Assisting management to improve operations and customer service by proactively working on suggestions.Health, safety and integrity: Promoting safety culture. Ensuring highest standards of HSE are observed.Processes and Tools: Creating standard processes and tools. Identifying, introducing and promoting processes and tools in own area of responsibility to increase productivity.People leadership and development: Developing, coaching and providing technical guidance to colleagues.Safety and integrity: Living core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues, and the business.Your backgroundA bachelor’s or diploma in engineering. 7-8 years’ experience in installation and service of power transformers.Experience in testing and commissioning of power transformers.Experience maintaining power transformers.Ability to prepare reports and knowledge in MS Office.Proficiency in both spoken & written English language is required.More about usHitachi ABB Power Grids is a global technology leader with a combined heritage of almost 250 years, employing around 36,000 people in 90 countries. Headquartered in Switzerland, the business serves utility, industry and infrastructure customers across the value chain, and emerging areas like sustainable mobility, smart cities, energy storage and data centres. With a proven track record, global footprint and unparalleled installed base, Hitachi ABB Power Grids balances social, environmental and economic values, and is committed to powering good for a sustainable energy future, with pioneering and digital technologies, as the partner of choice for enabling a stronger, smarter and greener grid. Publication date 2021-03-10 Reference Number KW51134306_E1 Santiago, Región Metropolitana, Chile Service and Maintenance Professionals ( > 2 years of work experience) Stone, Staffordshire, United Kingdom Service and Maintenance Professionals ( > 2 years of work experience) Woking, United Kingdom Project Management Line Management / Project lead