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Job Details Saudi Arabia

Huawei Transmission Engineer (225c8aec084a)

Architecture and Engineering




null, Egypt

Should be able to take responsibility for detection, interpretation, handling and escalation of alarms. Should be able to receive and acknowledge the alarm in accordance with the operational instruction of the Network Management System. Receive performance alarm and analyze how it is affecting different services and SLAs. Classify the fault into Critical, Major, Minor category. Must perform 1st level restoration. In case the fault is beyond the capabilities of 1st level restoration and / or cannot be solved within the escalation time, should escalate to 2nd level. Create Trouble Ticket and assign it to relevant person. Create work order if need handle on site. Collect raw data and output report, dispatch to relative staffs. Ensure that FO Engineer's report of all activities performed at site. Should be able to Generating and Handling Trouble Ticket. Should have knowledge of Work Order issuing and Handling. Must be proficient in escalation process, if need 2nd level maintenance handling. Should be highly skilled to Monitor Network and performance threshold Alarms. Should have skill set for Analyze and Classify Alarms. Must be expert to handle 1st Level Restoration. Handle Customer Problems and queries as per Huawei scope. Must be able to Perform Maintenance Routines and Analyze Maintenance Routines Result. Should have skills and experience for DWDM Report Handling, U2000, NMS and coordination of tickets with BO engineer. Should possess skills and knowledge of all field related activities concerning transmission, data communications and access equipment. Basic knowledge of Huawei's network implementation / integration process.