JOB SUMMARY The Team Leader-Housekeeping assists the Coordinator and Supervisor in the day to day running of the Housekeeping department; works with the team to ensure a high degree and standards of cleanliness in all areas of the Hospital. DUTIES & RESPONSIBILITIES Maintains housekeeping schedules; conduct comprehensive inspections to check the completion of work assignments. Supervises housekeeping services including cleaning, mopping, scrubbing, sanitizing, etc., in stairways, hallways, offices, labs and, other departments and areas of the hospital.Ensures that assignments are appropriately staffed and that employees have adequate supplies and equipment for completion of assignments. Discusses general housekeeping procedures with personnel of the assigned area; recommends changes in procedures. Ensures that common areas including conference rooms, lobby and waiting areas are clean and free of trash and debris. Ensures wastebaskets and trash boxes are emptied and staff offices are cleaned daily. Takes necessary action to correct any electrical condition/maintenance issue; of repair or replacement. Distributes clean linen & collects the soiled linen. Takes necessary action to correct any electrical condition/maintenance issue; of repair or replacement. Maintains records and submits reports concerning room condition, water consumption etc. and general housekeeping activities. Monitors and ensure the training of new personnel through the inspection. Attends meetings when required. Ensures that the concierge service is adequately staffed to provide a 24 hour, 365 days per year service. Liaises with all the departments to ensure delivery of efficient porter service. Prepares work schedules to provide adequate coverage for all areas of the Hospital in order to meet the needs efficiently and in a timely manner. Assigns task and supervises the work activities of subordinates Understands and monitors the implementation of Hospital’s infection control principles and guidelines by subordinate staff when dealing with hazardous materials and/or patient elements. Checks each assignment area daily to ensure that the work quality, speed, obedience and efficiency meet the established standards. Ensures that all statistics and information from the daily traffic sheet is produced and sent on time or within agreed timescales. Documents information on unusual incidents and controls access to confidential information. Ensures that all equipment (wheel chairs & trolleys) are cleaned according to the schedule and are in good condition. Applies and monitors application of safety & sanitation principles and infection control guidelines Ensures that staff are neat and tidy and correctly/properly uniformed Trains and orients all new porters / cleaners in the general working principles for the Hospital. Performs miscellaneous job-related duties as assigned. Need to maintain the concerned area related inventory. (Eg:- Wheel chairs / Equipment,/Linen / trolley/ daily uses items / par stock to me maintain / etc) Any concerns / issue / feedback need to inform the HOD without any delay. Any Staff grievance to be handle in a polite and disciplined way and at the same time to inform the HOD without fail. Any Loss or Damages of the property should immediately report to HOD or concerned team member. KEY CONTACTS INTERNAL: Managers or Heads of Departments Plants & Facility and Nursing staffOther NMH Employees EXTERNAL: Patients and their Relatives & Friends Contractor Staff JOB REQUIREMENTS Education :High School Experience :5 years’ experience in a similar role. Hospital Experience is preferred. OTHER SKILLS: Technical Skills: Knowledge of supplies, equipment, and/or services ordering and inventory control. Administrative Skills: Ability to work in a team; Organizing, Prioritizing, Coordinating, Supervisory and Training skills. Soft Skills:Good communication and Inter-personal skills. Computer Skills:Basic computer skills to enter data and compile reports.Language Skills:Excellent in written and spoken English and Arabic is an advantage PHYSICAL & WORKING CONDITIONSWorks primarily in an air conditioned, well-lighted and comfortable health care facility Occasionally subjected to long and irregular hours due to departmental requirements.Prolonged, extensive, or considerable standing/walking and moving. Requires the ability to deal with diverse ethnic groups, including staff, patients etc.