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Job Details Qatar

Housekeeping Coordinator

Building and Grounds Cleaning and Maintenance

Maid/Housekeeping Cleaner



Doha, Egypt

A Housekeeping Office Coordinator is responsible for managing the housekeeping office to deliver an excellent Guest and Member experience while receiving all incoming calls and managing guest requests. What will I be doingAs a Housekeeping Office Coordinator, you are responsible for managing the housekeeping office to deliver an excellent Guest and Member experience. A Housekeeping Office Coordinator will also be required to receive all incoming calls and manage guest requests. Specifically, you will be responsible for performing the following tasks to the highest standards:Manage the Housekeeping officeReceive all incoming calls and respond accordinglyAllocate room and task lists to team membersEnsure keys are issued in line with security proceduresLog and store all lost property after each shift send lost property to guests in line with proceduresManage guest requests and enquiries immediatelyEnsure all relevant guest information is communicated to HousekeepersCarry out administrative and IT dutiesOrganise and control extra duties and special tasksReport all necessary maintenance daily and log all jobsLiaise with Reception and Guest Relations to ensure all information is communicated efficiently and promptlyEnsure that communication has been clear and consistent to all shiftsControl staff dry cleaning and guest laundry in and out of the departmentUpdate system regularly to give maximum room return to the hotel/s active inventoryHandle emergencies if and when they occur in the departmentEnsure all team members adhere to Health and Safety RegulationsCarry out any other reasonable task set by the Hotel's ManagementWhat are we looking forA Housekeeping Office Coordinator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:IT proficientExcellent organisational and planning skillsAccountable and resilientGood communication and telephone skillsAbility to work under pressureAbility to work alone and in teamsIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions:Previous hotel housekeeping experience