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Job Details Oman

Groups and Events Manager in English

Business and Financial Operations

Agent/Business Manager of Artists/Performers/Athletes



Muscat, Egypt

Group and Events Manager Comprehensive consultation and mentoring of the Group Event organiser under consideration of the client s detailed needs expectations with the goal to ensure optimal utilisation and selling of the hotel s conference sleeping rooms and revenue maximisation in compliance with Kempinski standards The consolidation and advancement of the hotels market position is guaranteed by setting and meeting new standards in response and follow up time and focusing on the conversion of the enquiries to definite bookings Kempinski Hotel Muscat Located in the modern community of Al Mouj Muscat and encompassing over six kilometers of stunning coastline Kempinski Hotel Muscat is an unparalleled luxury beach resort in the capital of Oman The hotel features 310 comfortable rooms and suites stateoftheart meetings and events facilities a business center and an executive lounge Ten worldclass restaurants and bars provide a remarkable dining experience Two swimming pools and a kids pool a kids club and a tennis court along with various outdoor and water sports activities will ensure to spend an exciting and adventurous time The hotel s leisure facilities also feature a luxurious spa and fully equipped health club Key Responsibilities Direct receipt qualification and coordination of event group requests incl leads RFPs etc defined by their direct supervisor Handle requests according to the relevant standards within a maximum of 5 business hours of its receipt Apply the Kempinski MICE SOP s from group enquiry to contracting Ensure the ideal and most effective utilisation of the meeting and conference rooms Carry out site inspections with potential MICE clients in coordination with the Field Sales department Realise up sell possibilities to meet and surpass Group Event budget goals Thoroughly input supervise and maintain the requests in the Opera S C System according to the data input standards Create activities to ensure ongoing maintenance of bookings Generate proper proposals and contracts Follow up on sent out proposals within 24 hours 1 working day to ensure the client has received the information and to clarify possible questions and issues Handle the enquiries until conversion to definite bookings including negotiation contracting and site inspection before handing over to the Event Manager or to the Group Event Coordinator Ensure a proper handover of the converted business to the Event Manager Group Event Coordinator with all relevant information forwarded Introduction of the Event Manager Group Event Coordinator to the client Conduct exit interview with important customer after their event asking for future business Crosssell to other hotels within the Kempinski Group and GHA Conduct regular competition checks Review monthly results and forecasts to recommend and execute activities required to ensure the hotel increases the market share and maximises its revenue Proper maintenance of LOS CAN and UNC business Further administrative tasks and other possible assigned duties Performs any other duties as assigned to them by management