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Job Details Saudi Arabia

Risk Management Practice - Segment Leader - SVP

Business and Financial Operations

Management Analyst



Riyadh, Egypt

Role & ResponsibilityStrategicAccountable for setting country RMP strategy, budget, targets, organizational design and governanceOverall resource allocation to ensure maximization of client retention and growthIdentification of new Investment for Growth opportunitiesAccountable for oversight of practice compliance with BBE / DES / CFP / TCR Ten Golden Rules, adoption and utilization of Knowledge Exchange as well as other policies and proceduresFocal point for external and internal stakeholder engagementIdentification of new product and service opportunities as well as core capabilities for the practice in conjunction with CEO, SRO and BU leaders and othersPuts in place, drives and monitors systematic x-sell opportunity identification mechanism and practicesPartners with other MMC operating entities to 'deliver the firm' and strengthen overall client relationshipsDevelopment of Thought Leadership (marketing events / seminars) in conjunction with Marketing leader and othersMaintains industry relationships and monitors the market to maintain competitive knowledge of the industry and to ensure core capabilities are meeting client needsFinancialAccountable for the practice's financial performance in meeting and exceeding financial budgets:Retention %Lost %X-sell targetNB targetReporting to CEO on budget and forecast per policies and proceduresOrganizationalAccountable for RMP staffing & HR matters including:Ensuring the acquisition and development of the segment critical skills and expertiseSelection of senior RMP SRO's and CEsColleague engagement oversight including:Target settingRegular performance Management and ReviewsEnsuring training is providedOversight of work activitiesCommunicates and monitors quality standards to ensure adherence in all aspects of the businessFosters team engagement and develops the segment team potential and talentOperationalFormation (including setting terms of reference / team composition) and maintenance of the RMP segment tableResponsible for coordination and alignment with all functions that contribute to the growth and profitability of the business and the achievement of business objectivesEnsures all core capabilities underpinning growth and profitability are clearly defined, assessed, monitored and systematically enhancedOversees negotiations with the client regarding the pricing of services in critical situations as well as the overall strategy and direction of the relationshipMonitors at risk client accounts for profitability and collaborates with stakeholders and senior management to develop corrective strategiesBeing the escalation point for all issues relating to the practiceFacilitation of SRO Forum and accountable for oversight of SRO activityOversight of debt recoveryConducting lost client exit interviewsAccountable for ensuring After Action Reviews are undertakenAccountable for oversight on maintenance of MF recordsIs responsible for all contractual and regulatory compliance within the segmentResponsible for Challenge Review and Strat Planning processResponsible for the Client Satisfaction review process inclusive of client selectionOtherMaintains an advanced understanding of competitive landscapeSRO responsibilities as identified for specific accounts (role documented under SRO's role)Personal expenses approval of Marsh colleaguesMaintains close relationships with other RMP leaders for knowledge/best practice exchange and enhancement