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Job Details


Jobs.mom Bahrain

Client Advisor

Business and Financial Operations

Personal Financial Advisor

Yearly

No

null, Egypt

SummaryDriving sales- Achieves individual and team sales and customer targets, KPIs by effectively using available data/systems to better understand own performance and sales opportunities- Collects meaningful customer information throughout the client journey to feed into the CRM system- Effectiely uses cross- and upselling techniques to maximize sales opportunities.- Guides and influences the client to make the best possible decision to buy the right product.Client experience- Creates an engaging and emotional client experience, offering best in class service being it in-store or on distance. Hosts the client in line with hospitality guidelines and welcome techniques.- Proactively engages and establishes strong relationships with clients, making the client valued from the moment they enter the store- Engages with clients to uncover purchase motivations by asking good questions and listening to clients- Selects the right products to the client needs and benefits. Upsells and cross-sells using appropriate sales techniques- Develops local and international client base and seeks to recruit and develop top clients.Product and Customer Knowledge- Using knowledge of Gucci and our products, engages with the clients using storytelling.- Has strong knowledge of competitors (products, campaigns, trends, services, etc) and local clients' typology in order to come up with the best possible solutions for our clients.- Enhances the client's experience by providing them with useful insights into the local lifestyle trends (Theater, arts, travel, etc)- Combines styling knowledge with the ability to mix-and-match products to best serve the client.Store operations- As got a sound understanding of back of house procedures and operations- Knows how to handle products effectively, manage transactions, payment processes and general store administration (eg invoice signing, …)- Is aware and executes visual merchandising standards in line with guidelines- Understands how the store operates and how to best contribute to the overall functioning of the store.Job DescriptionDriving sales- Achieves individual and team sales and customer targets, KPIs by effectively using available data/systems to better understand own performance and sales opportunities- Collects meaningful customer information throughout the client journey to feed into the CRM system- Effectiely uses cross- and upselling techniques to maximize sales opportunities.- Guides and influences the client to make the best possible decision to buy the right product.Client experience- Creates an engaging and emotional client experience, offering best in class service being it in-store or on distance. Hosts the client in line with hospitality guidelines and welcome techniques.- Proactively engages and establishes strong relationships with clients, making the client valued from the moment they enter the store- Engages with clients to uncover purchase motivations by asking good questions and listening to clients- Selects the right products to the client needs and benefits. Upsells and cross-sells using appropriate sales techniques- Develops local and international client base and seeks to recruit and develop top clients.Product and Customer Knowledge- Using knowledge of Gucci and our products, engages with the clients using storytelling.- Has strong knowledge of competitors (products, campaigns, trends, services, etc) and local clients' typology in order to come up with the best possible solutions for our clients.- Enhances the client's experience by providing them with useful insights into the local lifestyle trends (Theater, arts, travel, etc)- Combines styling knowledge with the ability to mix-and-match products to best serve the client.Store operations- As got a sound understanding of back of house procedures and operations- Knows how to handle products effectively, manage transactions, payment processes and general store administration (eg invoice signing, …)- Is aware and executes visual merchandising standards in line with guidelines- Understands how the store operates and how to best contribute to the overall functioning of the store.Job TypeRegularStart Date2021-10-15ScheduleFull timeOrganizationFlorence 1921 L.L.C.