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Workstation Technician (34caf4551f94)
Install, assemble and configure computers, monitors, network infrastructure and peripherals such as printers, scanners and related hardware, pull cables and rewire or direct the rewiring of cables as required for new installations and office reconfiguration. Troubleshoot problems with computer systems, including troubleshooting hardware and software, e-mail, network and peripheral equipment problems, make repairs and corrections where required. Act as a technical resource in assisting users to resolve problems with equipment and data and implement solutions or notify outsource providers as required. Assist in hardware and software acquisition recommendations, including helping users assess needs and provide justification for equipment and services.