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Job Details Qatar

Service Desk Analyst

Computer and Mathematical

Business Intelligence Analyst



null, Egypt

COLLECTING POOL OF CANDIDATES FOR OUR UPCOMING PROJECTS IN IRAQ Responsibilities Responding to IT support requests over the phone via email and in person Downloading installing and configuring software to meet user requirements Ensuring correct use of applications networks and equipment Testing and updating existing software Escalating advanced IT support cases Maintaining IT documentation including network and user details Documenting records of actions taken Fixing hardware issues including replacing equipment and peripherals such as computers terminals and routers Ensuring computer network s optimal performance