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Customer Support Specialist - Arabic
Binance is the global blockchain company behind the world's largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money.Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution that is changing the worldResponsibilitiesHandle high volume live chat and other online toolsProvide accurate, valid and comprehensive informationFollow communication procedures, guidelines, and policiesSupport other business units with customer liaison, accurately document customer requestsManage complaints, provide proper solutions and options within the time limits follow up to secure resolutionGo the extra mile to engage customersRequirementsCollege degree or aboveFluent Arabic language, advanced English speakerMinimum 1 year experience in customer service, preferably in finance or E-commerce industry. Outstanding new graduates are also welcomed to applyHigh level of honesty and integrity Proactive and meticulous A sense of responsibility and team work spiritAbility to work under pressure, strong communication skills and exceed beyond expectationPassionate for customer service industry and can accept to work under different work shiftsPositive about the crypto industryWorking at Binance. Do something meaningful Be a part of the future of finance technology and the no.1 company in the industry. Fast moving, challenging and unique business problems. International work environment and flat organisation. Great career development opportunities in a growing company. Possibility for relocation and international transfers mid-career. Competitive salary. Flexible working hours, Casual work attire