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Country General Manager
JOB DESCRIPTION Key Accountabilities/Responsibilities 1. Organize and implement client relations including client satisfaction surveys, client development activities and special events. 2. Oversee corporate communications activities through Communications Coordinator including External and internal communications, public relations efforts and external vendors and consultants. 3. Develop and administer operations database which includes client and prospect information, mailing list applications, access to financial reports. 4. Manage, supervise and foster a professional operation team. 5. Ensures that operations budgets are set ahead of time and controlled closely in relation to efficiency factors at all times. Assigns, coordinates and manages the relation with the Suppliers. 6. Ensure a close coordination with all business development and sales managers across the region in order to understand the market and brands need and set the required support accordingly. 7. Forecast the budget for all sales & Cost. 8. Rebuild the menu, recipe for items in charge for training. 9. Audit for personal hygiene & food Hygiene. 10. Restaurant Management and food cost controller for recipe & Inventory warehouse. 11. Reviewing and following the manpower plan in all branches (F & B). 12. Following all maintenance and construction works. 13. Setting for all improvement plans and objectives in branch. 14. Leading and supervising the production and service operation to produce an accurate quality – products & Customer Service. 15. Ordering the goods in accurate way to avoid over stock ore run out items. 16. Receiving the requested orders from suppliers by correct receiving procedures. 17. Strictly following the standard quality of accepting dry wet goods. 18. Handling the customer complains following the speed service. 19. Managing the store image – personal image & Company overall image. 20. Developing the financial plans or budgets to achieve specific results in Sales Turn Over, Gross and Net Profits & Operating Expanses. Qualifications, skills and Abilities - University Graduate Preferably Hotels & Tourism management degree and. - Five years experience Minimum Relevant in Operations Management and Strategic Planning Experience - Fluent in English language and Excellent Computer Skills. - Food & Beverage, Hygiene, Sanitation & Pathogen highly Administered Skills. - Creating innovative Strategies. - Paper work for store room – storing rolls with different stores (dry, cold & chemical stores). - Hotel Management & Catering Aspects Skills. - Excellent Communication and Presentation Skills - Strong Leadership Skills - Multitasks Ability and able to work under deadlines. Course Attained:- - HACCAP (Hazard Analysis Critical Control Points) Course. - Industrial First Aid - Fire fighting & Fire Warden. - Hygiene Standards-Procedures, Check list & Pathogen. - Health & Safety Environment Management system. - Food & Beverage Sales & Marketing.