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Triple Play Representative
Job briefWe are seeking a reliable, hard-working candidate with strong attention to detail and eager to learn about new technologies and business issues. Able to work well both on his own and as a part of a team.ResponsibilitiesHandle service offers for all Triple play locations. Implement the required service requests like suspension and reactivation of users in addition to all accounting cases.Follow up on clients to close leads.Respond to all client's complaints and inquiries.Achieve assigned sales targets.Represent Triple Play team in exhibitions and events.Handle with high proficiency all related digital tools ex. CRM, Tracer & Siebel applications.Advise and offer triple-play product to the customersOnline direct connection with Triple Play marketing team to advise with the tailored offers based on the customer needs and expectations Carry out up-selling and cross-selling techniques in order to increase revenues.Maintain task delivery and meet deadlines.Maintain customer service standards to keep Orange's imageRequirementsBachelors degreeGood communication skillsFluent in EnglishJob Nature: Shift Based