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Job Details


Jobs.mom Egypt

Program Manager

Egypt Jobs

Egypt Jobs

Yearly

No

Cairo, Cairo, Egypt

Career Level:Managerial Employment Type:Full time Function:Project Management Overall Scope: Responsible for managing a group of projects that falls under a line of business. S/he is also responsible for monitoring program performance across the lifecycle starting from initiation until closure to ensure program success. Maintain successful relationships with clients and own growing business within the program. Participate in enhancing the PM processes and initiatives and act as people manager for all employees within the program; ensuring both high performance and employee engagement. Responsibilities: Delivery Responsible for delivery excellence and application of best practicesManage the delivery of the assigned program to ensure successful delivery in terms of quality, meeting deadlines and costManage customer expectation and needs and work on enhancing customer satisfactionLiaise with customers to show value proposition and differentiation and act as business partner by providing ideas, recommendations & consultancyManage delivery operations, identify pitfalls/gaps and provide necessary resolutions in coordination with the different stakeholder in the organization People Manage employees working in the program and ensure high performance, team moral and high engagement levelsPlan team capacity, skill sets and required capabilities to satisfy the delivery business needs and continuous expansionsProvide coaching and feedback to relevant team members formally and informally to maintain productivity and organizational cultureEnsure proper allocation and utilization of resources Financial Accountable for program revenue, invoicing targets as well as profitabilityResponsible for achieving all financial targets of the programPlan and manage program budget and costEnsures invoicing is done in a timely manner Report Program results periodically to Management Business Communicate with Commercial team on pipeline reviews and in generating leadsEnsure compliance with policies, standards and new ITWorx programs and initiativesDrive accountability for the improvement of service delivery metricsReview Proposals to ensure that the Technical scope is covered and in line with the Financial proposal, make sure no hidden risks or unclear statements in the terms.Participate in setting the account strategy and work with the rest of the leadership team on formulating ITWorx strategy Requirements:- Bachelor of Computer Science or equivalent- 13+ Years of Experience- Software project lifecycle- Software industry experience- Project Management