Job was saved successfully.
Job was removed from Saved Jobs.

Job Details Egypt

Experiential Touchpoint Specialist

Egypt Jobs

Egypt Jobs



Cairo, Cairo, Egypt

Do you have a passion for brands and the history they represent? Are you an excellent communicator with exceptional analytical skills, curious and achievement oriented? Do you want to make a difference in our organization and contribute to building something new? If the answer is yes to all these questions, then we would like to hear from you. RISE TO THE CHALLENGE Job ScopeTo manage the end-to-end consumer experience in all physical IQOS POS across the market, including implementation of programs and guidelines, KPI tracking, regular reviews and capability building of all frontliners and retail staff. In addition to ensuring business optimization through digitizing the channel operations and route-to-market. Key Responsibilities:•Develop and deploy scalable reach of IQOS retail experiences to LAS/LAU by strategic location searching, designing in-store flow and layout, and implementation of IQOS retail infrastructure for all retail formats.•Co-create and deploy consumer programs and communication toolboxes across all IQOS touchpoints to ensure proper product and category awareness, high-quality conversion, and positive word of mouth as a result. Support consumer journey improvement through feedback loops to enhance the in-store experience and lower customer effort.•Manage performance, development, training and motivation of IQOS Sales Experts. Drive their recruitment, capability building and upskilling efforts.•Develop all Retail channel formats through upskilling and developing staff through face-to-face education, coupled with digital trade engagement, in order to achieve a sustainable and optimized route-to-market for IQOS.•Maximize business performance within the assigned retail network by designing and planning the optimal operational solutions that will positively impact on all retail KPIs in addition to digitizing the route-to-market for the Indirect Retail network through various digital platforms•Compliance: Follow PM policies and procedures and ensure adherence to them throughout the organization Maintain awareness and ensure compliance with safety and security procedures within the team. Other requirements:•Bachelor’s degree in Business, Finance, or related field is required.•2-3 years of experiences in FMCGs, consumer electronics or telcos in sales, retail, or consumer experience. REGION: Cairo, Egypt FIND A NEW PATHOur organization offers you a fresh perspective. Here, you will never stop exploring and discovering. We take the concept of on-the-job learning to another level, giving you every opportunity to develop your career and reach your full potential. With innovative technologies, services, and processes, together with a competitive salary and compensation package, you will have the opportunity to interact with some of the best minds in the business, learn from them and add value.