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Content Reviewer ( English + Arabic) (000406d232bb)
DescriptionOur Operations Team is Looking for Highly Motivated and Talented Candidates to Participate in Auditing/Reviewing Advertisements. The Ideal candidate must Demonstrate Strong Analytical & Communication Skills, Attention to Details, and a Commitment to Excellence. In Addition, the Candidate must be Proficient in written and verbal English with strong interpersonal and problem solving skills.Key Responsibilities IncludeInternet Advertiser ReviewReview web sites for content Quality Based on Content Guidelines.Thoroughly Check Ad Content with Quality and Accuracy.Approve or Disapprove new and Changed ad Submissions Based on Policy Guidelines.Analyze Data and Evaluate Trends/ Patterns.Recommend Generic Pattern to be Translated into Rules.Writing Customer-facing Emails to Address Concerns and Report issues.Troubleshooting issues Related to Advertisers.Review & Maintain internal Process QualityMaintaining High Internal Quality of the Processes by Performing Quality AuditsProviding Specific & Timely Feedback to Policers on Errors & TrendsShould be Flexible to Work in Night Shifts and Rotational Weeks Off's Required profile for job ad : Content Reviewer ( English + Arabic) Basic QualificationsGraduate Degree in any DisciplineFluency in Both English & Arabic. Candidate must Demonstrate Language ¨Proficiency in all the Following Writing, Reading and Comprehension.From 0 to 2 Year Experience in Operations ( Ex CS , Back Office and Content Reviewing & Moderation)Should be Flexible to Work in Night shifts and Rotational Weeks off's and Public Holidays.Working Knowledge of Computer Applications like- MS Word and MS ExcelDetail OrientedFlexible in work TimingFamiliar with Internet Search ToolsWillingness to work with Sensitive issues, Including but not Limited toAdult ContentReligious and Philosophically Sensitive IssuesAlcohol, Tobacco, Weapons and Other Potentially Offensive ProductsPreferred QualificationsRequires Strong Computer Skills, Microsoft Office Applications (Excel, Power Point and Word) to maintain reports and metrics.Familiarity with Online Retail (E-commerce)