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Job Details


Jobs.mom Bahrain

Lounge Ambassador

Food Preparation and Serving Related

Hosts/Hostess/Restaurant/Lounge/Coffee Shop

Yearly

No

null, Egypt

Job Description :Company Our client is a well-known Luxury lounge for an Aviation company. The company has more than 600 employees in a vast number of divisions and departments. They are currently looking for a Lounge Ambassador to be based in Bahrain.Duties & Responsibilities: Ensures a warm, welcoming experienceGreets and warmly receives all guests coming into assigned room(s)Monitors assigned room areas to ensure a spotless, picture perfect environmentIntroduces lounge facilities for first time guests when requestedConnects with and gives recognition to all guests, 'make them feel special'.Engages with warmth and openness with guests - stays fully presentEnsures all departing guests receive a personal farewellAssist guests with travel issuesDeliver high standards of service in all rooms except Central Room and ReceptionApproaches and receives all guests warmly as soon as they enter assigned room, when possibleApproaches and receives all guests warmly as soon as they enter assigned room, when possibleAssists guests with hand luggagePlaces small stool for handbags, brief cases by chair side.Connects and gives recognition to all guests, 'makes them feel special'Help guests decide where to sit and escort guests to seatsEncourages guests to take a beverage by showing beverage areas, explains dining opportunities,automatically places hot towel on table topCoordinates menu orders (a la carte area) with the kitchenPicks up from kitchen, delivers and presents requested dish to table (a la carte area).Lets guests know what wines and drinks are available from the beverage areasOffers beverage replenishment to guests before clearing in glasses/cupsResets seats and tablesClears tables and chair sidesWalks around in assigned area regularly to check guest's comfort, table cleanliness, clearing needsEnsures all departing guests receive a personal farewellCirculates to ensure immaculate presentation of the room(s)Prepares and set up workstations professionallyEnsures stewarding uplift and refresh clear in station at appropriate intervalsQualification & Requirements:CertificateORcollegecourses inhospitality,businessand administrationA minimum of 2 years' experience in 4+ star hotels or restaurantsFriendly,welcoming approachCharming,confidentpersonalityPutscustomersatisfactionas apriorityWell-organizedandefficientWarmandpositiveattitudesTakespride inappearanceCandidate must be Bahraini