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Job Details Israel

Developer Support Engineer - French Speaker

Israel Jobs

Israel Jobs



Tel Aviv, Tel Aviv, Israel

At JFrog, we’re reinventing DevOps to help the world’s greatest companies innovate -- and we want you along for the ride. This is a special place with a unique combination of brilliance, spirit and just all-around great people. Here, if you’re willing to do more, your career can take off. And since software plays a central role in everyone’s lives, you’ll be part of an important mission. Thousands of customers, including 75% of the Fortune 100, trust JFrog to manage, accelerate, and secure their software delivery from code to production -- a concept we call “liquid software.” Wouldn't it be amazing if you could join us in our journey?For the 5th year in a row, JFrog is now opening registration for another JFrog Voyagers Program. Offering an 8-week paid training course that will expose you to a wide range of the latest technologies and innovations in the software development industry.We are looking for top-notch Developer Support Engineers, to be partners rather than just employees and be the technical focal point for JFrog customers. Your journey starts here! Be part of the latest software development technology and leap straight into our Developer Support [Register to View] a Developer Support Engineer in JFrog you will... Troubleshoot and Investigate complex customer’s CI/CD scenarios and provide innovative solutions for their requirementsDevelop scripts in Bash, Python, Groovy for debugging and automatingSet up JFrog applications and 3rd party products in various development environmentsAnalyze log files, thread dumps, HTTP traffic, JVM and OS parametersReproduce customer scenarios and fill relevant bugs/featuresMaintaining and improving a knowledge base of known issues and solutionsIntegrate and collaborate with JFrog’s R&D, QA, Release and Sales teamsAbility to work in flexible hours and weekends while needed To be a Developer Support Engineer in JFrog you need… BSc or equivalent in Computer Science or Computer EngineeringUnderstanding of Java or other compiled language - MandatoryExperience in customer facing roles - AdvantageExperience in Linux - AdvantageAble to manage complex, escalated cases, involving multiple architectures across multiple platformsStrong technical software-related debugging skills Knowledge/experience with databases, LDAP, NGINX, Apache Tomcat - AdvantageExperience in DevOps industry - AdvantageFluent English and French – Mandatory (read/write/speak)