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Job Details Kuwait

Operations Manager


General/Operations Manager



null, Egypt

What You'll DoSupport to define, drive and execute the operational strategy set out by the companyBe responsible for quality operations and continuous optimization of kitchen and store performanceAct as role model to your team and be “obsessed” with everything that relates to food quality, exceptional customer service and team successBe accountable for people in your area – involved in recruitment, training, coaching and motivation of your teamTake accountability for success and satisfaction of brands operated in your storesOwn business planning, sales and profit (P&L) of his/her respective areaCollaborate with all Kitopi functions to facilitate effective flow of information between kitchens and the support teamWhat Are We Looking For?Have strong restaurant or F&B experience (min. 2 years) in a large organization as OPS Manager (multi-unit manager) and understand the complexity of multi-branded restaurant businessBe able to operate in a changing and versatile environment, understanding operations, sales, data analytics and project managementThrive in a fast-paced environment, be detail orientated with a high level of integrity and ability to work under pressureBe a great communicator, able to engage with multiple stakeholders coming from different backgroundsUnderstand the importance of “on-the-job” involvement and lead from the front as expert and partner to our team members and managersHave analytical mind – we use data to make decisions – and you will need to use it effectivelyBe driven by operational excellence and constantly seeking ways to improve people and systemsBe a great team player, able to work under pressure in a high-performance environmentHave positive energy and can-do attitudeExperienced in F&B Kuwait marketRecruitment Process and TimelineFirst, you apply and let our recruiters review your profile. After reviewing, you will receive a link to book a meeting with a recruiter at your convenience to share more about yourself and for us to get to know you better. If you have been shortlisted, you will have the opportunity to meet our hiring managers. Depending on the scope of the role and the function, you may need to attend 2-3 rounds (which might include case study, role-play, trial, or live coding - this will be communicated to you in the initial conversation). Upon successful completion, your recruiter will get in touch with you to discuss the offer. We aim to take you through this process within 2-3 weeks.Benefits- Extensive learning opportunities - we offer many hard and soft skills training to help you improve and challenge yourself- You’ll have access to LinkedIn Learning, Coursera, and Mindvalley where you can choose over thousands of courses to satisfy your hunger for knowledge.- You'll be involved in customized workshops run by Kitopi Academy - You’ll have a chance to work in an international, diverse, and inclusive environment- You’ll be part of one of the most caring communities out there.- Finding a chance to become a shareowner with our ESOP plan- Free and unlimited access to a nutritionist because we care about you- No Dress Code!- Extended maternity and parental leave- The infamous team activities and social events are bursting with fun- Inclusive Private Health Insurance- Up to 50% discount from Kitopi brands- 30 calendar days annual leave- Work from anywhere policySo, what does it really mean to work at Kitopi?We are constantly striving to make Kitopi the best place to work in the world, by empowering you to be the best version of yourself every day. Our company values act as our guiding principles to help ensure that everyone feels safe, included, and like they truly belong. Kitopi is an equal opportunity employer. While we currently operate in 6 countries, we are over 70 different nationalities of talented Kitopians. We celebrate our rich diverse backgrounds, lifestyles, and cultures and have a 0 tolerance policy towards racism, bigotry, and hate. Please apply if you see a position that makes your heart skip a beat and help us build a company where we're all proud to work for.Along with offices in all the markets we operate in, we also believe in a “work from anywhere” policy - you get to choose the environment you operate in because we believe this will help you deliver work you’re proud of. Tech-enabled and customer-obsessed, at Kitopi, we are a team of passionate humans who are on a mission together to satisfy the world’s appetite.