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Job Details Saudi Arabia

Assistant Human Resources Manager


Human Resources Manager



Dammam, Egypt

Job SummaryAs the Assistant Human Resources Manager, you will be reporting directly to the General Manager on property, will lead the day to day HR Operations. His/her role will include supervising all aspects of Human Resources from employee relations, compensation and benefits, performance management, training, recruitment, housing, wellness as well as the management of the HR Team, partnering HOD’s, Exec Com as well as driving the hotels KPI’s of GOP, LTO, Team member Engagement etc.RESPONSIBILITIESEmployee Relations Ensure that the agreed upon disciplinary process is maintained at all times and fair disciplinary processes are followed by all HOD’s. Maintain and enhance the open door policy to all Team members providing advice and guidance when needed in regards to their issues or concerns and/or grievances. To provide a source of information to HOD’s regarding disciplinary, grievance and staff counselling issues. Ensure that all disciplinary procedures are carried out, taking role of implementing them by ensuring consistency in the policy’s implementation. Take an active role as an arbitrator, note taker or advisor where appropriate. Train the HR Executive/HR Coordinator etc. in the above process Log all the incidents in HRIS and file the original copies in the employee files On a monthly basis summarise all the incidents with regards disciplinary action and present to HR Leader/RHRM with recommendations. HR Administration Ensure the smooth workflow of the various HR functionalities as to maintaining and providing the needed support to Team members and Supervisors/ HOD’s at all times. This includes, but is not limited to filing, administration of starters and leavers and payroll. To provide an advice service to Team members and Supervisors/ HOD’s on HR SOP’s, Wyndham and local people policies, legal requirements, staffing issues, and act as an arbitrator where necessary. Ensure that the hotels are fully compliant with Wyndham people processes and deadlines that govern all Wyndham properties. i.e. AES, Success Matters etc. Ensure that the handbook is kept up-to-date at all times and that it is reviewed and printed prior to on boarding. Ensure that sporadic Team member files audits are carried out on a monthly basis. Follow-up and ensure that team is fully trained on the correct filing standards. Payroll to be reviewed and checked prior to the HR Leader/ GM/ Director of Finance signing Letters to be produced for the Team members in a timely manner On boarding process to be seamless To ensure that all leavers are processed in a timely manner and their leaving process is as good as their joining one Manage the PRO and visa process to ensure that all Team members have valid visas and that they are tracked appropriately (where applicable). Recruitment Work in conjunction with the HR Leader for the recruitment of the Hotel Manager’s/EAME’s/Director of Operations/Exec Com/HR Team Ensure that the employment contracts templates are pre-approved by HR Leader/RHRM prior to use and not edited Work closely with HR Leader on reviewing manning and re-recruitment of all positions Ensure that the arrival experience is as good as the guests Ensures that all open jobs are posted via Taleo and the SOP’s and Wyndham standards are followed in using the system. Performance Management Ensure that all departing Team members have the opportunity to have an online exit interview On a monthly basis ensure that a summary of exit interviews is sent to the HR Leader as well as the HOD’s Ensure that the administration of the 3-month/5 month review (where applicable) process in the property and ensure that follow-up for all issues is done in timely manner and results of both follow-up and the initial reviews are communicated to all relevant parties Analyse the reviews to see if there are trends in the reviews; this is to be shared on a monthly basis with the GM. Payroll & Budgeting Ensure that the payroll is submitted to Finance on the agreed date PH and Lieu day tracking is accurate and up to date Overtime tracking is done in a timely manner – analyse to see if we need any more staff/Team members in any of the departments due to consistent overtime Analysis of the above to see if the hotel need to change the way that we use casuals etc. – make a business case with the HOD for any changes Review with the DOF/FC/GM the payroll figures and challenge the HOD’s with regards to over spending and casual usage. Meet with all the HOD’s and Exec Com to discuss their manning wish list for the follow year’s budget Work in excel to ensure that all the costs are accurately budgeted for Finance to upload into Wynview Prepare the HR Budget – Training, Recruitment, Housing, HR General Minimum Requirements At least 4+ years as an Assistant Human Resources Manager in a branded hotel Able to lead and manage a small team Knowledgeable with all aspects of the HR function Able to work with little guidance as it is a stand alone role Familiarity with and knowledge of Saudi Arabia employment laws ideally Only open for Saudi Nationals