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Job Details Qatar

Front Office Manager





Doha, Egypt

Company Description A luxury hospitality brand for modern travellers Anantara connects guests to genuine places people and stories through personal experiences and providing heartfelt hospitality in the world s most exciting destinations From pristine islands and tropical beaches to cosmopolitan cities tranquil deserts and lush jungles Anantara welcomes guests for journeys rich in discovery Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha Accessible by private catamaran escape for family adventures ocean thrills or serene spa bliss Enjoy an alcoholfree atmosphere with the little ones as you surf dive golf bowl or cinema Race across lagoon waters with a host of motorised water sports Unwind in the Middle East s only wellness centre in an island resort setting spread across lush botanical gardens You will oversee the daytoday operations of the Front Office maintaining Front Office and brand standards and maximizing the quality level of products and services to achieve the highest guest satisfaction This will include managing the performance of the team members designing implementing and monitoring the impact of training including IT systems and guest service procedures for all Front Office team members capturing and implementing best current practice SOPs relating to Front Office operation Manage the functioning of all departmental team members facilities sales and costs to ensure maximum departmental profit Drive the implementation of all sales and promotional programmes of the property taking personal responsibility for driving upselling and ensuring the team has the most up to date knowledge of the property Qualifications College degree in hotel management or related field Previous experience in a Front Office management role Strong commercial business acumen Passion for leadership Fluent in English both spoken and written