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Job Details Oman

Reservation Manager





Muscat, Egypt

Reservation Manager Salalah Oman Fulltime Company Location Al Baleed Resort Salalah by Anantara Company Description A luxury hospitality brand for modern travellers Anantara connects guests to genuine places people and stories through personal experiences and providing heartfelt hospitality in the worlds most exciting destinations From pristine islands and tropical beaches to cosmopolitan cities tranquil deserts and lush jungles Anantara welcomes guests for journeys rich in discovery As Reservations Manager you will drive the performance of the reservations team on property You will ensure that all SOPs are being adhered to responsible for training and coaching the team members and monitoring their performance You will further be responsible for maintaining and improving reservations operations to ensure a high degree of accuracy in guest reservations maximising revenue opportunities and satisfaction of guests and team memebrs You will ensure monitoring of daily arrivals for all guest requests to be carried out and communicated to You will drive the communication to other relevant departments all realistic expectations of guests are met and reservations are honoured You will assist Revenue Management with inventory management including maintenance of allotments group blocks and rate codes in all applicable systems You will take personal responsibility for driving up selling within the property and to ensure optimal use of all distribution channels e g IBE GDS Tour Operators Small Luxury Hotels Regional and Corporate Sales Offices Qualifications College degree in hotel management Three years experience in hotel reservations and rooms division Familiar with the hotel operations available technology PMS RMS and all distribution channels Understand the dynamics of regional local market local competitors and events of the destination Reservation Manager Salalah Oman Fulltime