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Job Details Saudi Arabia

Field Maintenance Manager - Telecoms





null, Egypt

Job Description : Overall In charge of FM operation of all Regions Responsible for SLA & KPI adherence with interface departments and customer In charge of FM subcontractor/teams Competence Development and growth Ensure that FM Comply to processes, procedure to provide world class network availability and reliability Responsible for all Planned Work activities related to FM To manage and control all operational issues & agenda Interface to the regional customer and handle customer complaint of field maintenance work Manage day to day Maintenance of Radio (BSS) & Transmission (MW) and 3rd party equipment Manage the Provisioning of Radio (BSS) & Transmission (MW) and 3rd party Coordinate with NOC for efficient implementation of service request and complaint handling Coordinate with NOC/NPO for effective O&M operations and effective functioning of network Coordinate with core site 3rd party maintenance coordinator Regional costumer coordinate and report Maintain effective technical support staff for BSS & Transmission and 3rd party Manage all the activities with allocated resources (man & machine) with the best utilization Raise Regional coordinator to improve Service Performance and Obligations/Problems Analyse of Field maintenance report Spare parts management Consume management Regional warehouse surveillance Project Management and control Liaison with RNO coordinator, local authority & house owner Quality Deployment and integration of new nodes (infra as well as equipment) Field maintenance delivery quality surveillance and control Maintenance quality improvement.