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Guest Service Agent
Requirements Qualifications: - Good command of English and one other language used by majority of staff. - Five years experience in 5 Start Hotels. - Good knowledge in Microsoft Excel, Word, Outlook, Fidelio or other PMS. - Passion for guest service. - Excellent written and verbal communication, interpersonal and leadership skills. - Highly organized, results-oriented with the ability to be flexible and work well under pressure. - Minimum of 1 year previous Hotel experience is an asset. - Must have the ability to handle a multitude of tasks and Guest requests.Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. About the Company A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents. We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise. From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.