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Job Details


Jobs.mom Qatar

Laundry Supervisor

Production

Laundry/Dry-Cleaning Worker

Yearly

No

Doha, Egypt

A Laundry Supervisor is responsible for managing overall daily operations of the Laundry Room to deliver an excellent Guest and Member experience while ensuring quality controls and guest inquiries. What will I be doingAs a Laundry Supervisor, you are responsible for managing overall daily operations of the Laundry Room to deliver an excellent Guest and Member experience. A Laundry Supervisor will also be required to ensure quality controls are in place and manage customer service inquiries. Specifically, you will be responsible for performing the following tasks to the highest standards:Manage overall daily operations of the Laundry DepartmentEnsure quality controls are in place for all laundry processes, rejecting any exceptionsMaintain cleanliness of the laundry areaTrain, develop, and appraise the laundry teamEnsure linen and housekeeping supplies are ordered and controlled in line with Business and EventsCarry out stock takesEnsure par stocks are maintainedTake receipt of stock and ensure safe storageManage customer service issues quickly and effectivelyOversee the issuing of linen via a requisition systemEnsure team members adhere to all Health and Safety RegulationsCarry out any other reasonable task set by the hotel's managementWhat are we looking forA Laundry Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:Good organisational and planning skillsGood communication skills It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:Previous hotel or leisure sector experiencePrevious experience at Supervisory level