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Security Shift Leader
A Security Leader directs and coordinates security personal to deliver a safe Guest and Member experience while ensuring compliance with local safety legislation and hotel emergency procedures. What will I be doingAs a Security Leader, you are responsible for directing and coordinating the activities of security personnel, facilitating security training, and organising patrolling of the property to deliver a safe Guest and Member experience. A Security Leader will also be required to ensure that hotel is in compliance with all local safety regulations and is conversant with hotel emergency procedures. Specifically, you will be responsible for performing the following tasks to the highest standards:Maintain good communication and work relationships in all areas of the hotelLiaise with government and law enforcement agencies as necessaryCoordinate additional personnel for Conference and Banqueting functionsOrganise patrolling of all boundary areas, bedrooms, offices, storage areas, public areas, and function roomsAssist the hotel in complying with Local Fire Safety LegislationAssist the hotel with Local Safety Legislation to ensure compliance of the security departmentKnowledge of the codes of practice for P.A.C.E. Ensure tours are carried out for the purpose of fire prevention, safe means of escape, and securityInquire as necessary into and report upon any thefts within the hotel using your discretion in connection with any of these matters that you deem should be reported to the policeDirect and coordinate the activities of all security personnel, engage in the implementation of safety and security procedures for the department, and provide assistance and advice to other departments in relation to securityPrepare incident reportsPlan, deliver and facilitate regular staff awareness trainingBe fully conversant of company terrorist procedures and convey to staffBe fully conversant with hotel Fire and Emergency proceduresResponsible for management of key control within all departmentsWhat are we looking forA Security Leader serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:Organised and systematic approach to problem solvingSecurity industry experienceSIA trained and licensedAbility to listen and respond to demanding guest needsGood leadership, interpersonal and communication skillsAccountable and resilient Committed to delivering high levels of customer serviceAbility to work under pressureFlexibility to respond to a range of different work situationsGood grooming standardsIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions:Previous experience in same or similar roleFirst AidIT proficiency