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Job Details Lebanon

Customer Consultant (Outdoor Sales)

Sales and Related

General Sales



null, Egypt

- Job Purpose: Responsible for achieving sales and distribution targets within an assigned territory by effectively promoting, selling and ensuring proper visibility of the company brands- Duties & Responsibilities:1. Possess comprehensive knowledge of the marketed products as well as competitors’ products2. Meet quantitative and qualitative targets focusing on vertical and horizontal distribution3. Monitor and stay up to date with competition activities and report to Customer Development Manager and Business Unit Manager (competition promotions, price modifications, new launches...)4. Ensure excellence in the execution of launching plans for new products initiatives5. Coordinate with the Educator to win or grow accounts, participate in customer's training sessions and follow up accordingly6. Identify potential Key Accounts, put a plan to grow them in coordination with the Customer Development Manager and ensure proper implementation7. Suggest creative ideas for Marketing Department to increase traffic on social media8. Follow up on client balances, be aware ahead of time of dues, learn client history and prepare a collection plan to collect dues as per deadline9. Follow the call cycle to maintain proper area coverage and request amendment of cycle as per customer and Business Unit Manager requirement10. Optimize daily calls by knowing how to allocate time and plan ahead11. Ask marketing department for Point of Sale Materials (POSM) and Gift With Purchase (GWP) in order to increase sales12. Perform regular visits in a courteous and efficient manner in order to ensure customer satisfaction and retention13. Handle returns, exchanges, customer complaints and report any problem to the Customer Development Manager in order to take corrective measures14. Ensure excellence in the execution of launching plans for new products initiatives15. Build and maintain a distinguished relationship with the customer's key employees16. Secure premium brand visibility at the customer premises as primary or/and secondary display17. Secure adequate storage and shelving at the customer premises to optimize sell out18. Keep records of client situation by submitting monthly report to Customer Development Manager and Business Unit Manager of sales evolution, promotional and marketing activities versus plan. Suggest corrective measures whenever needed to ensure objectives are met19. Submit reports to Customer Development Manager and Business Unit Manager regarding new launched products in the market, competition price, activities… - Education: Bachelor Degree in Business Administration - Experience: 1 to 2 years of experience in sales of FMCG or Cosmetics - Location: Metn