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Community Happiness Representative (0f9cd1d0a02f)
• Be your nerdiest self and immerse yourself in our products and services. This will help you provide the best and most accurate support for our customers • Provide seamless support to our partners and gig workers whether you're in the air, on land, or deep in the waters. • Don't worry, you will use an awesome tool called ZenDesk that unifies our communication channels. • Guide customers by holding their hand step-by-step as they navigate through our product... while maintaining social distancing rules, obviously • Get into problem-solving mode and handle issues like a champ • Facilitate communication between customers and internal departments when needed. Technical bugs goes to Engineering, unclear content goes to marketing, and so on.