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Jobs.mom Kuwait

Call Center Agent (c0a60cab94b6)

Sales and Related

Travel Agent

Yearly

No

null, Egypt

Description: Answer/follow-up tenants related issues in a professional matter.Identify tenant’s needs, clarify information and provide solutions.Create tickets on the CAFM system regarding the issues.Follow up with the colleagues related to tenant’s issues.Follow instructions received from the call center supervisor on how to deal with tenants & how to follow the procedure.Assist the supervisor with weekly & monthly reports. Qualifications:Female preferable.Bachelors Degree.Bilingual Experienced with Microsoft office softwares ( Word, Excel & Powerpoint)Strong phone and verbal communication skills along with active listening.Customer focus and adaptability to different personality types.Familiar with systems and automated procedures.Education:Bachelor's degree / higher diplomaExperience:Min: 2 Max: 5Salary:Unspecified